Privacy Policy

Information We Collect

When you visit our website or contact AK Certified Roofing, we may collect information that you choose to provide and information collected automatically through website tools.

• Name, phone number, email address, property address, service area, and roofing project details.
• Messages, appointment requests, quote requests, form submissions, call details, and communication preferences.
• Browser, device, IP address, page activity, referral source, advertising click, cookie, pixel, and event data collected through analytics, advertising, security, or measurement tools.

Forms, Phone, Email, and SMS Submissions

If you submit a contact form, call us, email us, request an inspection, or provide information by text message, that information may be used to respond to your request, schedule service, estimate project needs, provide customer support, and improve our communication process.

Website forms may be powered by tools such as WPForms and related spam-prevention or form-processing services. Submitting a form may send your information to AK Certified Roofing and service providers that help process, route, store, or respond to inquiries.

If SMS or text messaging is used, you may reply STOP to opt out and HELP for help where supported. Message and data rates may apply. Consent to receive marketing text messages is not required as a condition of purchase.

Instant Roof Quote / Roofle

Our Instant Roof Quote experience may use Roofle or related third-party tools to help collect property, roof, quote, contact, and project information. When you use those tools, information may be processed by the tool provider and may be subject to that provider's own privacy practices and terms.

VELUX and Third-Party Widgets

Some pages may include embedded tools, widgets, or content from third parties, including VELUX-related skylight tools or product resources. These tools may collect browser, device, usage, or interaction data according to the third party's policies.

Scheduling Tools

Where available, scheduling tools such as Calendly or similar appointment services may be used to help coordinate calls, consultations, or inspections. Information entered into these tools may be processed by the scheduling provider as well as AK Certified Roofing.

Cookies, Pixels, Analytics, and Advertising Tags

Our website may use cookies, pixels, tags, scripts, and similar technologies to understand website activity, improve user experience, measure advertising performance, attribute calls or form submissions, prevent spam, and support marketing or retargeting.

These technologies may collect information such as IP address, browser type, device type, pages visited, actions taken, referral source, approximate location, advertising click identifiers, and event data.

Google Analytics, Google Tag Manager, and Google Ads

We may use Google Analytics / GA4, Google Tag Manager, Google Ads, and related Google services to measure website visits, understand traffic sources, evaluate advertising performance, and improve marketing. Google tools may process browser, device, cookie, advertising, and event data under Google's own policies.

Call and Form Tracking Tools

We may use call tracking, form tracking, or attribution tools such as WhatConverts, ExactMetrics / MonsterInsights, and similar services to understand which website pages, ads, or campaigns lead to calls, quote requests, form submissions, or other inquiries.

Social, Retargeting, and Advertising Pixels

Our website may use social or advertising pixels and tags, including services such as Facebook / Meta, The Trade Desk, OptinMonster, Google advertising tools, or similar platforms. These tools may help measure ad performance, support retargeting, and understand user interactions with our website and advertising.

Embedded Maps and Third-Party Content

Our website may include embedded maps, videos, reviews, badges, widgets, or other third-party content. For example, Google Maps or other embeds may collect information about your browser, device, and interaction with the embedded content.

How Information May Be Used

Information may be used to respond to inquiries, schedule inspections, provide roofing information, estimate project needs, communicate about services, operate and secure the website, measure marketing performance, improve website content, and support customer service.

Service Providers and Third-Party Tools

We may work with service providers that help operate the website, process forms, support customer communications, provide quote tools, measure analytics, manage advertising, prevent spam, host embedded content, provide CRM or messaging tools, or track calls and form submissions. These providers may process information for business, operational, analytics, security, or marketing purposes.

Third-party tools and websites may have their own privacy policies and terms. AK Certified Roofing does not control every data practice of third-party providers.

User Choices and Opt-Outs

You may choose not to submit forms or may contact us directly by phone. You may also adjust browser settings to block or delete cookies. Some advertising and analytics providers offer their own opt-out tools or account-level privacy controls.

If you receive SMS messages from us where supported, you may reply STOP to opt out and HELP for help.

Contact Information

For privacy questions or requests, contact AK Certified Roofing at 386-302-9063 or through our Contact page.

License Information

AK Certified Contracting LLC d/b/a AK Certified Roofing
Florida Certified Roofing Contractor License #CCC1331606